Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-powered-systems-for-automotive-service-optimization.livebursts.com (hereinafter referred to as “AI-powered Systems” or “we”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party services or websites linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process your personal information to provide and improve these services.
  2. Visiting Our Websites: Each time you access or interact with our websites, our servers automatically record certain information, such as IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
  3. Communication: We may reach out to you via email, phone, or SMS for various purposes, including newsletters, product updates, surveys, or direct marketing.

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Details: User names, passwords, and account settings.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses (for processing transactions).
  • Financial Records: Banking information for direct debits or refunds.
  • Purchase History: Products or services bought, order details, and purchase timestamps.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from mobile devices.
  • Location Data: Geolocation information provided by your browser or device settings (for location-based services).
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products.
  • Social Media Information: Publicly available data when you choose to connect with us via social media platforms.
  • Product Preferences: Your choices, preferences, and interactions with our products to personalize your experience.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified data for marketing and analytics purposes.

Cookies

We use cookies to enhance your experience on our platform:

  • Strictly Necessary: These cookies enable core functionalities like login, account management, and security checks.
  • Preference: They remember user preferences, such as language settings, to provide a personalized experience.
  • Analytics: Used to analyze website traffic, track user behavior, and gather insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to restrict or delete specific types of cookies.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected, unless required by law or for legitimate business reasons. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

AI-powered Systems implements robust security practices to safeguard your personal information:

  • Data Encryption: We use encryption technologies during data transmission and storage to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems have access controls in place, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors. If you believe we may have collected such data by mistake, please contact us immediately so we can take appropriate action.

Your Rights

Depending on your jurisdiction and local data protection laws:

  • You have the right to access, update, or delete your personal information.
  • You can restrict or object to the processing of your data for certain purposes.
  • You may request a portable copy of your data in a commonly used format.
  • You have the right to file complaints and appeals regarding our data handling practices.
  • We will inform you about any adverse consequences arising from exercising these rights.

To exercise any of these rights, please reach out to our Privacy Team at contact@ai-powered-systems-for-automotive-service-optimization.livebursts.com or through postal mail.

Changes to Policy

AI-powered Systems reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

If you have any questions, concerns, or requests related to your privacy:

  • Email: contact@ai-powered-systems-for-automotive-service-optimization.livebursts.com
  • Postal Mail: AI-powered Systems Privacy Team, [Address]

We appreciate your trust in us, and we are committed to protecting the privacy of our users worldwide.